Keeping your laboratory instruments accurate, reliable and performing at their best through preventive maintenance, calibration, validation and technical support.
What we offer
Installation & commissioning
Site checks, installation and start-up of new instruments and equipment, with a handover to your operators so everything is ready for routine use.
Calibration & validation
Calibration and performance checks to keep results accurate and traceable, with validation and IQ, OQ and PQ documentation support for regulated laboratories.
Preventive maintenance
Scheduled servicing, cleaning, inspection and replacement of wear parts to keep instruments reliable and reduce unplanned downtime.
Technical support & repairs
Fault diagnosis, troubleshooting and repair when an instrument stops, alarms or drifts. Send us the model, serial number and the problem and we will advise on the next step.
Genuine spare parts & kits
Original spare parts, consumables and maintenance kits sourced for your instruments, so repairs and servicing use the right parts.
Service contracts
Planned maintenance contracts with scheduled visits and one point of contact for your laboratory. Ask us for a proposal for your instrument list.
Instruments we support
Instrument type
Typical service work
Analytical instruments
Chromatography, spectroscopy and other analytical systems: preventive maintenance, calibration, performance checks and repairs
Sterilizers & autoclaves
Installation, safety checks, door seal and gauge checks, validation and calibration
Centrifuges
Installation, servicing, rotor and safety checks
Ovens, incubators & cold storage
Temperature calibration, IQ, OQ and PQ documentation, preventive maintenance
Balances, meters & general lab instruments
Calibration, adjustment, servicing and repairs
Vacuum pumps & systems
Installation, servicing, oil and seal changes, spare parts and service kits
Quality and compliance
Documented work: Service, calibration and validation work comes with the records your laboratory needs for audits and quality systems.
Quality system: Service is delivered under the ISO 9001:2015 certified quality management system of Viyon Middle East L.L.C.
How to book a service visit
Tell us what you needSend the instrument model, serial number, location and the work needed or the fault you see.
We confirm the planWe reply with the scope of work, cost and a visit date.
Work is carried outThe service, calibration or repair is completed and you receive the documents for your records.
Need service, calibration or spare parts?
Tell us the instrument model, serial number and what you need. Our team in Dubai will get back to you.