No more sending a fresh enquiry every time your laboratory needs products.
VIYON keeps your consumption profile on file and proactively manages your replenishment, so consumables, standards and reference materials arrive when you need them.
Laboratory programme
VIYONCARE 360
Complete Care. Continuous Performance.
A comprehensive laboratory supply, service and equipment lifecycle support programme for laboratories across the UAE.
- SupplyLaboratory consumables, chemicals, standards and reference materials with planned replenishment to help prevent stock interruptions.
- ServiceInstallation, commissioning, troubleshooting and repair coordination for supported laboratory instruments.
- Calibration & ValidationCoordination of calibration, validation and IQ/OQ/PQ activities with qualified technical partners, including supporting documentation.
- Preventive MaintenancePlanned preventive maintenance programmes designed to improve equipment reliability and minimise unplanned downtime.
- Technical SupportA single point of contact for product enquiries, order coordination, delivery updates and technical service requests.
- Lifecycle ManagementEquipment records, service reminders, consumption reviews and ongoing recommendations to support your laboratory operations.
The idea is simple
A supplier you can depend on every day.
Instead of a supplier you contact only when you need a quotation, VIYON becomes part of how your laboratory runs: supply, maintenance, calibration and purchasing, coordinated by one team.
How ViyonCare 360 works for you
- You share your laboratory profileTell us the equipment in your laboratory and your typical monthly consumption.
- We prepare your scheduleVIYON prepares a recommended product list and replenishment schedule for your laboratory.
- You choose how to orderAgree an annual supply arrangement or scheduled purchase orders, whichever suits your procurement.
- We remind you ahead of timeVIYON sends reminders before each anticipated replenishment date, so nothing runs out.
- We look after your equipmentVIYON manages equipment maintenance and service coordination for you.
- We review every quarterVIYON reviews your consumption each quarter and identifies any additional requirements.
You stay in control. You keep control of every individual purchase order. There is no forced subscription and no prepaid arrangement.
What makes ViyonCare 360 different
Smart Replenishment Programme
We monitor your consumption patterns and arrange replenishment before critical consumables run out. Particularly valuable for Oil & Gas and pharmaceutical laboratories.
Equipment Lifecycle Register
An up-to-date list of your laboratory equipment with service history, calibration due dates and maintenance schedules.
Quarterly Laboratory Health Review
A regular review of your consumption, equipment service needs, upcoming calibrations and opportunities to optimise purchasing.
Choose your level of care
Three programmes, each tailored to your equipment, scope and agreed service levels. ViyonCare 360 is a planned programme agreed with you, not an unlimited or free service commitment.
CARE BASIC
Consumables supply, replenishment planning and customer support.
- Planned consumables and standards supply
- Replenishment schedule and reminders
- One point of contact
CARE PLUS
Everything in Care Basic, plus scheduled maintenance and calibration coordination.
- Everything in Care Basic
- Scheduled preventive maintenance
- Calibration and validation coordination
Most complete
CARE COMPLETE
Everything in Care Plus, plus the equipment lifecycle register, quarterly reviews and priority coordination.
- Everything in Care Plus
- Equipment Lifecycle Register
- Quarterly Laboratory Health Review
- Priority coordination
What ViyonCare 360 covers
- Consumables and standards: Lab supplies, glassware, chromatography consumables, ICP standards and petroleum reference materials on a planned schedule.
- Equipment care: Planned preventive maintenance, calibration and repairs through our Instrument Services & Maintenance team.
- Quality records: Reference materials and calibration coordinated so your laboratory is ready for audits.
- One point of contact: A single account contact for purchasing, deliveries and service across all the brands we represent.
Ready to join VIYONCARE 360?
Share your equipment list and monthly consumption, and we will prepare a recommended replenishment schedule for your laboratory.